Shipping & Delivery
FREE SHIPPING
We are glad to bring our customers great value and service. That's why we offer free shipping within the United Kingdom on all orders over £40. For orders under £40, shipping charges will be calculated at checkout. We work with trusted shipping partners to ensure your order is delivered safely and efficiently.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, we will contact you.
LOST/MISSING PACKAGES
Quite Grace is not liable if an incorrect address is provided during the checkout process. Please make sure your billing and shipping addresses are correct before placing your order. If we have made an error, we will take full responsibility for the original order at no additional cost to you.
CUSTOMS
We are not responsible for any customs fees once items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may incur customs fees when they arrive in your country.
SHIPPING TIME
Shipping times vary by location. These are our estimates:
| Location | Estimated Shipping Time |
|---|---|
| United Kingdom | 3-7 Business Days |
| United States | 8-14 Business Days |
| Canada, Europe | 8-15 Business Days |
| Australia, New Zealand | 8-15 Business Days |
| Central & South America | 10-20 Business Days |
| Asia | 8-15 Business Days |
| Africa | 15-30 Business Days |
Maximum delivery time – 30 business days.
This does not include our 2-5 business day processing time.
All shipping times exclude customs clearance delays.
TRACKING INFORMATION
You will receive an email with a tracking number once your order has been shipped. In some cases, tracking updates may take a few business days to appear.
MY TRACKING SAYS "NO INFORMATION AVAILABLE AT THE MOMENT"
For some shipping carriers, it can take 2-5 business days for tracking information to update. If your order was placed more than 5 business days ago and there is still no tracking information available, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items purchased in the same order may occasionally be shipped in separate packages, even if combined shipping was selected.
If you have any other questions, please contact us and we will do our best to help you.